Maintenance & Support

Etisbew provides support and maintenance services for already existing products and applications. This allows clients focus on their core business and to leverage Etisbew’s expertise in technology for any customisations or upgrades that they might need.

Technical documentation: Etisbew creates technical documentation by encapsulating each and every functionality of the application. This is done by understanding the business of the client, purpose of the application, shareholder feedback, experts and reverse engineering. Once this is done maintaining the application becomes quite simple.

Application Maintenance: Etisbew provides minor upgrades and enhancements, bug fixing and support for its clients. Etisbews proven support and maintenance processes ensure issues are handled quickly thereby reducing downtime of the application.

Application Re-engineering: Etisbew provides a complete set of re-engineering services to its clients. This includes:

  • Re-Architecting applications
  • Migrating Applications across platforms
  • Performance Tuning
This allows the application a longer life and future scalability of the application is ensured.

Application Monitoring and Management:
In order to ensure smooth performance in critical production environments, applications need to be monitored closely, problems identified before they make an impact and rapid response enabled in case of critical downtimes. We provide a comprehensive set of services from troubleshooting, to problem management, to release management to change management services.